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Senior Market Intelligence Associate – Beauty – Dubai, UAE

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Senior Market Intelligence Associate – Beauty – Dubai, UAE

Job description / Role

Employment: Full Time

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What you’ll be doing

We are looking for a highly skilled and motivated Senior Associate to join our Beauty Intelligence team. As a Senior Associate, you will be responsible for driving our market research efforts, providing valuable insights, and fostering data-driven decision-making within the organization. This role will focus on the GCC region, ensuring our brands and partners have the information needed to succeed in a dynamic and competitive landscape.

The Intelligence function is part of ISG business unit, that combines Intelligence, Strategy and Growth functions. We are a trusted partner for the Chalhoub Group for industry, market, and consumer insights. Our mission is to support the growth of the brands by providing accurate and relevant industry and market data, as well as building the forecasts and looking into the future.

The intelligence team is positioned at the beginning of the funnel to spot and identify shifts and new trends in the industry, which later enable our retail teams, Innovation, and Investments in making insights driven decisions.

We remain agile in our reports and data sources, continuously on the look out to integrate innovative sources.

We are an agile and dynamic team that is positioned as a centre of expertise for industry dynamics and market knowledge. We are curious, questioning status quo and always look for innovative ideas. This role is a great opportunity for someone who is a team player, passionate about luxury and retail industries, and looking to learn and grow in a fast-moving industry.

Key Responsibilities

– Support the team on reporting and insights: Create comprehensive monthly and bi-annual reports that highlight market size, shares, and key trends. Present these findings to our brands and partners, enabling informed decision-making.
– Support the team on market modelling and analysis: Develop and maintain local and regional market models for the beauty vertical, with a specific focus on the GCC countries. Compare regional trends with global insights to identify opportunities and challenges.
– Data Collection and Verification: Collect and consolidate both regional and local market estimates for key countries in the GCC, including the UAE, Saudi Arabia, Kuwait, Bahrain, Qatar, and Oman. Ensure data reliability and collaborate with brands on data verification efforts.
– Support the team on performance analysis: Collaborate with Chalhoub franchise brands, joint ventures, and external partners to analyze the performance of the beauty market. Provide insights into market shifts, key retail events, and e-commerce trends.
– Industry insights: Stay up-to-date with industry developments, new brands, and business models within the beauty sector in the Middle East and beyond. Share findings to support strategic planning and business growth.
– Market projections: Develop and monitor beauty market projections, identifying potential areas of growth and suggesting cross-market and cross-channel analytics to enhance our understanding.
– Collaborative Partnerships: Build strong relationships with internal business units and external partners to capture new data and insights on the industry. Engage with new partners to enhance data sources and trends.
– Support the team on presentations: Convey analysis and present findings to internal and external stakeholders, including senior management and external business partners
– Ad-Hoc Requests: Manage specific brands and handle ad-hoc requests from management and other stakeholders, ensuring timely and accurate delivery of information.

Continuous Improvement: Continuously develop and enhance reports, studies, and deep dives, focusing on categories, sub-segments, trends, and key retail periods, to stay ahead of market dynamics.

Requirements

What you’ll need to succeed

Bachelor’s degree in business, Marketing, Economics, or a related field

– 3-5 Years of experience as a Market Intelligence Analyst (or equivalent), preferably with a focus on the beauty industry
– Proficiency in Microsoft Excel and Power BI for data analysis, visualization, and reporting
– Strong analytical skills and the ability to interpret complex data sets to draw actionable insights
– Excellent written and verbal communication skills, with the ability to present findings in a clear and concise manner
– Detail-oriented and able to manage multiple projects simultaneously
– Familiarity with market research methodologies and competitive analysis techniques
– Passion for the beauty industry and a keen interest in staying abreast of the latest trends and innovations
– Collaborative and adaptable, with the ability to work effectively in a team-oriented environment

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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